Support
Need a hand?
Pick the option that suits you. Most people get sorted in the support server within minutes.
Opened a ticket in someone else's server?
Ticket Tool is the bot that server uses, but its tickets belong to that server's staff. We can't see, answer, reopen or close them, and we can't change bans, roles or purchases there. Please ask a staff member in that server. The options below are for people who run a server with Ticket Tool.
Ways to get help
Community support server
The fastest way to get unstuck. Ask our team and thousands of other server owners in real time.
Staff and community online daily
Join the serverBrowse the docs
Step-by-step guides and references for setup, panels, flows, transcripts and more.
Always available
Open the docsService status
Check live status and uptime for the bot and the web dashboard.
All systems operational
View statusOther ways to reach us
Most questions get answered fastest in the support server, but you're welcome to email us too.
Support server
Live help from staff & community
ppa.loot-tekcit@troppus
For account & billing questions
Response time
Within 1 business day by email