Skip to main content
Documentation

Managing Servers

Use the organization Servers page to add servers, remove servers, and check included or extra server usage. A member server uses the server tier provided by the organization while the organization subscription is active.

Requirements

Adding a server requires both organization access and Discord access.

Requirement What it means
Organization role Owner or Admin can add and remove servers. Members can view the list only.
Discord permission You need Manage Server on the specific guild you are adding. Owning the organization does not bypass this.

Included and extra servers

Each organization plan includes a number of server slots. The Servers page header shows how many of your plan's included slots are in use and marks overage when extra servers are attached.

Plan Included servers Beyond the included count
Team 3 Metered extra servers are supported
Enterprise Custom Custom server allowance

Prices and exact caps are plan-driven. Check the Servers page, add dialog, billing page, or Pricing for current values before confirming changes.

The add dialog shows the live billing effect

If the server fits inside an included slot or an already paid extra slot, the dialog says so. If adding it creates a metered extra server, the dialog shows the charge before you confirm.

Add a server

Open Add Server On the Servers page, select Add Server.

Choose a server Pick from the dropdown. It lists servers where the bot

is present, you have Manage Server, and the server is eligible to join this organization.

Review slot usage The dialog shows whether the server uses an included

slot, an existing paid extra slot, or a new metered extra server.

Confirm Select Add Server, or the payment-labeled confirmation when

a new extra-server charge applies.

After confirmation, the server joins the organization and uses the organization-provided server tier while the organization subscription is active.

Invite the bot first

If a server is missing from the dropdown, the bot may not be installed there yet. The dialog includes an Invite bot to add servers section for guilds you administer where the bot is not installed. Use Invite Bot or Reinvite Bot, complete Discord authorization, then return to the tab and refresh the list.

Unavailable servers are called out

Servers with an active Community subscription or servers already in another organization can be listed separately as unavailable, so you can see why they cannot be selected directly.

Servers with an existing Community subscription

If an added server has its own active Community subscription, organization membership takes priority. The server subscription is paused automatically to avoid double-charging, and the server uses the organization-provided tier while it remains a member. If the server later leaves the organization, the paused subscription reactivates automatically.

Remove a server

Select the trash icon on the server card and confirm Remove. Removing a server:

01
Leaves the organization
The server is no longer a member server and stops receiving the organization-provided tier.
02
Falls back to its own tier
Without another active paid source, it uses Free tier limits.
03
Reactivates a paused plan
If a Community subscription was paused on join, it reactivates automatically.
04
Updates billing
On metered plans, extra-server quantity is reduced when applicable.

Paid-tier features may stop

Removing a server can disable features that are above the server's fallback tier. Tickets, categories, and transcripts are not deleted, but gated features stop running until the server is back on a paid tier.

Re-add a server

You can add a removed server again from Add Server as long as the bot is present, you have Manage Server, and the server is eligible. Re-adding restores the organization-provided tier.

Frequently asked