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Documentation

Server Plans

Server plans control feature access and limits for one Discord server. Organization plans can provide the same server tier to multiple member servers.

Plans at a glance

Plan Best for Includes
Free Small servers getting started Core ticket creation, panels, commands, transcripts, and basic flows
Community Active communities that need higher limits and basic feedback collection Higher limits, public knowledge base, webhook nodes, and the Request Rating node
Pro Teams that need integrations, API, AI, and advanced reporting Everything in Community plus API request nodes, AI nodes, external API access, advanced CSAT/SLA analytics, and branding options

Use Pricing for current prices.

Flow node access

Node group Free Community Pro
Standard ticket/action nodes Yes Yes Yes
Webhook nodes No Yes Yes
Request Rating and Wait / Delay No Yes Yes
Wait for Reply and Wait for Reaction No No Yes
API Request nodes No No Yes
AI nodes No No Yes

Translate is still marked "Coming soon" and cannot be added to flows yet.

Numeric limits

LimitFreeCommunityPro
Categories5UnlimitedUnlimited
Panels3UnlimitedUnlimited
Custom commands5UnlimitedUnlimited
Active flows5UnlimitedUnlimited
Total flows10UnlimitedUnlimited
Webhook nodes010Unlimited
API request nodes00Unlimited
AI nodes00Unlimited
AI tokens / month005,000,000
Longest flow waitNot available7 days30 days

The longest flow wait applies to all three wait nodes: Wait / Delay, Wait for Reply, and Wait for Reaction.

How a server gets a plan

A server's effective plan can come from:

  1. An organization plan that includes the server.
  2. A standalone server subscription.
  3. A developer or granted license.
  4. The Free plan.

Organization coverage wins over a standalone subscription while the server remains in the organization.

Confirm current access

Use the server dashboard Plan & Billing page to see:

  • Current effective tier.
  • Where that tier comes from.
  • Subscription status.
  • Usage and limits.
  • AI token budget and reset date.